Technical and Solutions Support

Advent Biz Solutions (PTY) LTD, aims to provide expert support to various types of I.T. related tasks, whether to provide solutions around current I.T. infrastructure or road-mapping future I.T projects, as well as providing desktop support for quick and accurate diagnosis and resolutions to clients that are experiencing I.T. related issues.

We aim to provide a ticketing system to log and track all issues raised ensuring no-one is left behind and that our turn-round times are acceptable and meets client expectations. We will endeavor to offer practical solutions and as well as options available that will cause minimal business impact to the day-day running of the organization.

Benefits Of Hiring Dedicated Team From Us

Tailored Solutions

At Advent Biz Solutions, we understand that every business is unique. That’s why we take the time to assess your specific requirements and tailor our solutions to meet your needs. Whether you’re looking to upgrade your existing IT infrastructure or embark on a new IT project, our team of experts will work closely with you to develop a customized plan that aligns with your goals and budget.

Proactive Support

We believe in taking a proactive approach to IT support. Our ticketing system allows you to log and track all issues raised, ensuring that no problem goes unresolved. With our proactive monitoring and maintenance services, we can identify and address potential issues before they escalate, minimizing downtime and disruption to your business operations.

Minimal Business Impact

We understand that IT issues can disrupt your day-to-day operations and affect your bottom line. That’s why we strive to offer practical solutions that minimize business impact. Our team will explore all available options and recommend strategies that allow your business to continue running smoothly while we address the underlying IT issues. From off-hours maintenance to phased implementation plans, we’ll work with you to find the most efficient and least disruptive solution.

Client Satisfaction

Your satisfaction is our top priority. We are committed to delivering exceptional service that meets and exceeds your expectations. From the moment you reach out to us for support, you can expect professionalism, expertise, and a genuine commitment to resolving your IT challenges. Our goal is to build long-term partnerships with our clients based on trust, reliability, and mutual success.